- How long does it take to receive my reward?
If you provided all the information we need, we can process your donation quickly. See the below table.
| Method |
Time |
| PayPal: |
3~10 days |
| Bank Transfer in the Netherlands: |
3~10 days |
Other payment methods are currently not available, but PayPal accepts many credit/debit cards, e-cheques,
and for some countries also bank accounts.
- Do you have a bank account in the United States?
No, please consider using PayPal.
- I want to do a direct deposit.
Not possible at the moment.
- Can I send cash to your office via mail?
No, the mail could get lost.
- What information do you need to get my reward?
We need your account names in all servers. When you make your donation send us an email detailing what you want either credits or aircraft as your reward or to which characters you want to receive the reward. Also it is a good idea to include the reference number and amount from the donation to Area00 you made so we can verify that the donation was made properly.
- What is your PayPal username?
It is tonychoe@area00.com
- PayPal isn't allowed in my country. Do you have any other option for credit card holders?
No, but we will provide online credit card form in the future.
- Do you accept any other currency except US Dollars?
Yes, we accept Canadian Dollars(C$), Euros(€), Pounds Sterling(£), or Yen(¥) through PayPal.
- Where can I check the latest money exchange rate?
Visit http://www.xe.com.
- I have no money or credit card. Is there any way to get special aircrafts?
No, special aircrafts are for donors only.
- Can I convert my in-game credits or experience points to real cash or sell them to other players?
No, we don't buy credits/experience points or allow players to sell credits/experience to other players for real cash.
- Can I sell my account/give my account with donor status to other players?
No, you are not allowed to sell your account. Donor status is not transferrable. A player can only have
one account, and is not allowed to share his account or give it away.
- Can I donate for my friend?
Yes, please donate for your friend or wing mate who has no credit card.
- I have seen players who have special planes but no Medal of Donor. Are they a cheating?
No, some people may want to remain an anonymous donor. It is very unlikely that they are cheating.
- I think that the special aircraft are no better than the regular aircraft, can you adjust it so it is superior?
The special aircraft give some benefit to our donors but we have to be fair to everyone playing it is a
free game not pay to play so we can not make the special aircraft too powerful.
- I donated before donation policy changed; can I receive my reward with the regards to the old policy?
Yes. New policy will not affect your reward.
- I am a Donor for my Singapore Server account. Now, I created an new account in Korea Server. Do I have to donate again?
No. You are a Donor for all Area00 servers. Just let us know by sending an e-mail to niels@area00.com.
- I want to delete my account and create again. Will my donor status safe?
No. Your reward will be deleted when you delete your account. Please only delete your characters to start over.
- If I donate, will you able to open up Singapore Server again?
Yes, donations help a lot. However there are some other issues as well that need to be resolved before it can be reopened.
- I donate to tonychoe@area00.com, why do I have to send my information and question to niels@area00.com?
As of July 2006, Mr. Niels Hillebrand has taken over management of Area00. You donate to Mr. Tony Choe, the owner and founder
of the game. But Niels will take care of your donation and answer your queries.
- I want to talk to Tony Choe?
You may e-mail Tony Choe at tonychoe@area00.com. However Tony
is very busy, we recommend you to contact Area00 Manager Niels Hillebrand at niels@area00.com
if it concerns your donation. For other issues, feel free to contact any staff member or leave a message at the helpdesk.
- I want to become Guardian of Area00?
We are not accepting new Area00 Guardians at the moment.
- I want to donate my Guardian support?
If you have been accepted as Area00 Guardian in the past, you can continue your donations
by using this page.
If you still have a question, email me at 