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F.A.Q. Last updated: Oct 1, 2022
  • How long does it take to receive my reward?

    If you provided all the information we need, we can process your donation quickly. See the table below.

    Method Time
    PayPal with PayPal balance: 1~2 days
    PayPal with credit/debit card: 1~2 days
    PayPal with e-Check: 3~7 business days

    Other payment methods are currently not available, but PayPal accepts many credit/debit cards, e-checks (e-cheques), and for some countries also bank or giro accounts.

  • Can I donate using bank transfer or direct deposit?

    No, please consider using PayPal. For most countries PayPal enables you to fund the payment directly from your bank account or credit card, or you can add funds to your PayPal balance. For more information visit PayPal.

  • Do you still have the POSB account? I want to do a direct deposit.

    No, direct deposits are no longer possible.

  • Can I send cash to your office via mail?

    No, the mail could get lost.

  • What information do you need to give me my reward?

    We need your account login name for Korea and/or Texas server. When you make your donation put your login ID in the payment notes. Or you can send an email detailing which characters (or friends) you want to receive the reward to niels@area00.com. Also it is a good idea to include the payment reference number or PayPal account name/e-mail so we can quickly verify and process your rewards.

  • What is your PayPal username?

    donate@area00.com

  • PayPal isn't allowed in my country / by my bank. Do you have any other option for credit card holders?

    No, but we will provide other options in the future.

  • Do you accept any other currency except US Dollars?

    PayPal or the credit card company will convert the USD amounts to your local currency automatically.

  • I have no money or credit card. Is there any way to get the special aircraft?

    No, special aircraft are for donors only.

  • Can I convert my in-game credits or experience points to real cash or sell them to other players?

    No, we don't buy credits/experience points or allow players to sell credits/experience to other players for real cash.

  • Can I sell my account/give my account with donor status to other players?

    No, you are not allowed to sell your account. Donor status is not transferrable. A player can only have one account, and is not allowed to share accounts or give another player access.

  • Can I donate for my friend?

    Yes, you are welcome to donate for your friend or wingman. Provide us with the pilot callsign and the Game Server (e.g. Inchon) where we can find him/her. Put the information in your payment notes, or send an e-mail to niels@area00.com.

  • I think that the special aircraft are no better than the regular aircraft, can you adjust it so it is superior?

    The special aircraft give some benefit to our donors but we have to be fair to everyone playing it is a free game not pay to play so we can not make the special aircraft too powerful.

  • I want to delete my account and create again. Will my donor status safe?

    No. Your reward will be deleted when you delete your account. Please only delete your characters to start over.

  • If I donate, will you able to open up Singapore Server again?

    No.

  • In the past I donated to tonychoe@area00.com, now it says donate@area00.com. Is this correct?

    Yes, donate@area00.com is the current PayPal address. Do not use the old address, you will not receive your rewards.

  • Why do I have to e-mail my donation info to niels@area00.com

    As of July 2006, Niels Hillebrand has taken over management of Area00 and as of May 2011, Area00 is owned by Niels Hillebrand. Niels will take care of your donation and answer your queries. Any e-mails send to donate@area00.com will also reach him.

  • I want to become Guardian of Area00?

    If you want to support us even more, you can become a Guardian of Area00. See Donation : Area00 Guardian Program for more information.

If you still have a question, email niels@area00.com.

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